These Terms & Conditions ("Terms") govern your use of the Absolutely No Hair website (the "Site") and the electrolysis services provided at our Berlin, CT and Shelton, CT studios (the "Services"), operated by Absolutely No Hair (also doing business as Absolutely Permanent Hair Removal). By using the Site or booking an appointment, you agree to these Terms.
1. Use of the website
You may use the Site to learn about our practice, book consultations, and contact our team. You agree not to use the Site in any unlawful way, to attempt to disrupt its operation, to scrape or harvest content, or to misrepresent your identity when submitting forms.
2. Content and intellectual property
All text, photography, graphics, and the overall design of the Site are owned by Absolutely No Hair or used with permission. You may share links to our pages, but you may not copy, reproduce, or republish substantial portions of the Site without our written permission. The name "Absolutely No Hair," "Absolutely Permanent Hair Removal," and related logos are trademarks of the business.
3. Appointments and consultations
Consultations are by appointment only. Booking a consultation through our Site or by phone creates an appointment request — we'll confirm the appointment in writing or by phone. Initial consultations are complimentary unless otherwise stated at the time of booking.
Cancellations and no-shows. We ask for at least 24 hours' notice if you need to reschedule or cancel. Repeated late cancellations or no-shows may require a deposit before future bookings.
Late arrivals. If you arrive late, we'll do our best to provide your full session, but we may need to shorten it to keep the day on schedule.
4. Treatment, results, and your responsibilities
Electrolysis is the only method classified by the U.S. Food & Drug Administration as permanent hair removal. Individual results depend on hair growth cycles, hormonal factors, the area treated, and consistency with the recommended treatment plan. While we work to deliver the best possible outcome, no provider can guarantee a specific number of sessions or a specific result.
Before any treatment, you'll be asked to complete a confidential intake form and to disclose relevant medical history — including pregnancy, medications, implanted medical devices, recent procedures, skin conditions, and known allergies. You agree to provide accurate information and to keep us informed of any changes that may affect your safety during treatment.
If you are under 18, treatment requires written consent from a parent or legal guardian who is present at the first appointment.
5. Pricing and payment
Service pricing is provided at the time of booking and may change without notice. Payment is due at the time of service unless we agree otherwise in writing. We accept the payment methods supported by Square. Returned or chargeback fees may be passed on to the client.
6. Packages, prepaid sessions, and refunds
Prepaid sessions and packages are non-transferable and expire on the date specified at purchase. Unused sessions may be refunded at the original per-session rate, less any sessions already used, at our discretion. We do not refund completed services.
7. Gift cards and promotions
Gift cards are non-refundable and may not be redeemed for cash. Promotional offers (including any first-session discounts advertised on the Site) are limited to new clients unless otherwise stated, may not be combined with other promotions, and may be withdrawn or amended at any time.
8. Aftercare and contraindications
You agree to follow the aftercare instructions provided after each session. Failure to do so may affect your results and increase the risk of irritation or skin reactions. If you experience an unexpected reaction, contact us promptly and, if appropriate, your physician.
9. Disclaimers
The Site is provided "as is" and "as available," without warranties of any kind, express or implied. Educational content on the Site is informational only and is not a substitute for professional medical advice. Always consult your physician about questions that affect your health.
10. Limitation of liability
To the fullest extent permitted by law, Absolutely No Hair and its staff are not liable for indirect, incidental, special, or consequential damages arising out of your use of the Site or our Services. Our total liability for any claim relating to the Site or the Services will not exceed the amount you paid us in the twelve months preceding the claim.
11. Third-party links and services
The Site may link to third-party services (for example, Square for scheduling and payments, Google Maps, or Instagram). We are not responsible for the content, policies, or practices of those third parties.
12. Privacy
Our handling of your personal information is described in our Privacy Policy, which forms part of these Terms.
13. Governing law
These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws principles. You and Absolutely No Hair agree to submit to the exclusive jurisdiction of the state and federal courts located in Connecticut for any dispute arising out of or relating to these Terms.
14. Changes to these Terms
We may update these Terms from time to time. The "Effective" date above will reflect the most recent revision. Continued use of the Site or our Services after a change constitutes acceptance of the revised Terms.
15. Contact us
Questions about these Terms? Email marta@AHLCtr.com or call (203) 913-1189.
These Terms are provided for informational purposes and do not constitute legal advice. For binding legal counsel, please consult an attorney licensed in your jurisdiction.
